Author: Venki Designer

  • How BMO and Truist use AI to improve customer experience

    The Good, The Bad And The Bot: How Chatbot Experiences Can Make Or Break Your Business Perhaps AI sees that the customer has a faulty product and thus suggests ordering a replacement from the warehouse. The recently passed EU AI Act introduces legislation that emphasises risk-based approaches to the use of AI, including GenAI. While…

  • Build Your AI Chatbot with NLP in Python

    How To Build Your Own Chatbot Using Deep Learning by Amila Viraj In this step, you’ll set up a virtual environment and install the necessary dependencies. You’ll also create a working command-line chatbot that can reply to you—but it won’t have very interesting replies for you yet. The fine-tuned models with the highest Bilingual Evaluation…